1. How can I place an order?
We accept all major credit cards through PayPal. See
our PayPal verification on this page. Or click here
2. How can I contact you?
For customer service the quickest way to get a response is to
e-mail us at customerservice@vivacheap.com
Our mailing address is:
Jasco Enterprises ViVaCheap
W303S8491 Chestnut Dr.
Mukwonago, WI 53149
3. How fast can I expect my order to arrive.?
Most orders are in stock and will ship out within 48 business
hours after you place your order. After it ships out you should
receive it within 3-5 days. All orders are insured against breakage and loss.
4. What is your privacy policy?
We are in the business of selling products
at the CHEAPEST possible prices, not names or personal information. We will
never, ever give your name, email address, or personal information to anyone.
Period. We will not send you emails other than the initial invoice and verification
emails.
5. What is your refund and
exchange policy?
Your satisfaction is VERY important to us! That is why we offer
a 15 day refund policy and a 30 day exchange policy. If you
receive an item that you are not 100% happy with, you have a
choice of returning it for an exchange to another product . You
may also get a refund, but we will not credit you the shipping
charge . NOTE: We will not accept returns on
items that you broke. Refunds will only be
given if it's a manufacturer's defect and not a result of wear
an tear. All refund claims will be investigated.
6. I want to ship this package to
a friend, how can I do that?
For your protection we will only ship to your billing address
where you receive your credit card statement or bank statement.
If you would like to have an order sent to a different address
you will need to pay through money order, check or cash. Click
here for our mail order form.
7. What about sales tax?
NO SALES TAX unless your order is delivered to an address
within Wisconsin.
Please note: We have the right
to refuse service to anyone.
